UNLEASH YOUR ANALYTICS

Upgrade your existing Email and Newsletter Campaigns in minutes!

Save a lot of time and get insights like never before. Easily manage and report your email campaign’s successful outcome.

GET STARTED TODAY!

 Upgrade, downgrade or cancel any time*.

BASIC

All the basics needed to run and analyze your small email campaigns.

79

PER MONTH

You’ll save €20 off our
regular price
€99.

BETA LIFETIME DISCOUNT
FOR A LIMITED TIME ONLY

Valid credit card or SEPA required.

PLUS

Additional enterprise features required for a more professional use.

199

PER MONTH

You’ll save €50 off our
regular price
€249.

BETA LIFETIME DISCOUNT
FOR A LIMITED TIME ONLY

Valid credit card or SEPA required.

PRO

Best for all team players, agencies, entrepreneurs and businesses.

349

PER MONTH

You’ll save €100 off our
regular price
€449.

BETA LIFETIME DISCOUNT
FOR A LIMITED TIME ONLY

Valid credit card or SEPA required.

Basic includes

  25,000 Opens and Clicks
  30s Engagement Tracking
  Email Client Usage
  Click / Link Tracking
  Heatmaps
  Campaign Comparison
  Geolocation
  Opening Times
  Export (Excel/CSV)
  EU Data Privacy Features

Plus includes

  100,000 Opens and Clicks
  60s Engagement Tracking
  Everything in Basic, and
  Multiple Users (3 included)
  Live View (Realtime)
  Target Groups & A/B Testing
  Custom Tracking Domain
  PDF Reports (Q3/2017)
  Access to Beta Features
  Quick Support (within 1 day)

Pro includes

  500,000 Opens and Clicks
  60s Engagement Tracking
  Everything in Plus, and
  Multiple Projects (3 included)
  5 Users included
  Whitelabeling (Q3/2017)
  Exclusive access to new Features
  High priority Support
  Upgrade path into Enterprise plan
  Contact us for custom developments

Additional Custom Plans, discounted or free plans for Start-Ups and Academic Institutions

We support Start-Ups and academic institutions! Start-Up plans are €49Contact us here to enroll for discounted or free licenses.

We offer a fully custom tailored plan that gives you even more flexibility. Available upon request. Contact us here for more information.

You can learn more about the Features and Add-ons included in the plans in our detailed feature overview below.

DETAILED FEATURE LIST

Act fast! Claim your lifetime discount today.

  • mailspice analytics

  • [flag='de'] Data Privacy ComplianceData Protection & Agreement on Commissioned Data Processing (ACDP) provided by mailspice Data Privacy Compliance
  • Activities (Opens / Clicks)The amount of measured/tracked activities in terms of email opens and clicks per monthActivities (Opens / Clicks)
  • Engagement DurationThe maximum duration in seconds to track a user open activity (i.e. how long an e-mail has been opened or read)Engagement Duration
  • E-Mail Clients UsageUsage statistics on used e-mail clients (i.e. Outlook or Gmail) and its exact versionsE-Mail Clients Usage
  • Click / Link TrackingLinks in emails will be analyzed in detailClick / Link Tracking
  • Campaign ComparisonAll campaigns can be compared in detail regarding their key performance indicatorsCampaign Comparison
  • GeolocationAn e-mail recipient's location will be approximated and analyzed into country, state and cityGeolocation
  • Opening TimesA time and date distribution based on a per day, per hour and per weekday analysisOpening Times
  • Export (Excel-CSV)The complete raw data on which the analysis is based on can be exported as a comma-separated values file (CSV) and is ready to be imported into spreadsheet programs like ExcelExport (Excel-CSV)
  • Custom Tracking DomainThe tracking server will run under your company's own domain name or subdomainCustom Tracking Domain
  • Live ViewAll email user's activities will be shown in real-time - can be used as a live diagnostic tool to reveal whether the email sendout is working correctly, but also to immediately monitor a campaign's success rate at a very early stageLive View
  • Target Groups and A/B TestingSegmentation support to allow clustering into target groups for quick A/B testingTarget Groups and A/B Testing
  • Access to Beta FeaturesExclusive early access to new functionality Access to Beta Features
  • PDF-Reporting (Q3/2017)An analytics report in PDF will be automatically generated based on selected key performance indicatorsPDF-Reporting (Q3/2017)
  • Multiple UsersEach user will be associated with specific project access rightsMultiple Users
  • Multiple Projects or Sub ProjectsA project in conjunction with defined user access rights allows for project-specific logins and allows to cluster customers or projects for larger teams or even resellersMultiple Projects or Sub Projects
  • Whitelabeling (Q3/2017)Your own custom logo, custom application name and custom backend domain name Whitelabeling (Q3/2017)
  • Custom Development & IntegrationCustom development, integration, and consulting services are available as an upgrade from our Pro plan onlyCustom Development & Integration
  • Basic Plan

  • €79

    per month

  • [flag='de'] Data Privacy Complianceyes
  • Activities (Opens / Clicks)25,000
  • Engagement Duration30 seconds
  • E-Mail Clients Usage
  • Click / Link Tracking
  • Campaign Comparison
  • Geolocation
  • Opening Times
  • Export (Excel-CSV)
  • Custom Tracking Domain
  • Live View
  • Target Groups and A/B Testing
  • Access to Beta Features
  • PDF-Reporting (Q3/2017)
  • Multiple Users
  • Multiple Projects or Sub Projects
  • Whitelabeling (Q3/2017)
  • Custom Development & Integration
  • Plus Plan

  • €199

    per month

  • [flag='de'] Data Privacy Complianceyes
  • Activities (Opens / Clicks)100,000
  • Engagement Duration60 seconds
  • E-Mail Clients Usage
  • Click / Link Tracking
  • Campaign Comparison
  • Geolocation
  • Opening Times
  • Export (Excel-CSV)
  • Custom Tracking Domain
  • Live View
  • Target Groups and A/B Testing
  • Access to Beta Features
  • PDF-Reporting (Q3/2017)
  • Multiple Users3 Users included
  • Multiple Projects or Sub Projects
  • Whitelabeling (Q3/2017)
  • Custom Development & Integration
  • Pro Plan

  • €349

    per month

  • [flag='de'] Data Privacy Complianceyes
  • Activities (Opens / Clicks)500,000
  • Engagement Duration60 seconds
  • E-Mail Clients Usage
  • Click / Link Tracking
  • Campaign Comparison
  • Geolocation
  • Opening Times
  • Export (Excel-CSV)
  • Custom Tracking Domain
  • Live View
  • Target Groups and A/B Testing
  • Access to Beta Features
  • PDF-Reporting (Q3/2017)
  • Multiple Users5 Users included
  • Multiple Projects or Sub Projects3 Projects included
  • Whitelabeling (Q3/2017)
  • Custom Development & IntegrationAll Pro plan users can upgrade to our Enterprise plan and benefit from custom development and integration services, personal consulting services and more. Contact us
FAQs

Frequently asked questions.

HOW CAN I UPGRADE OR DOWNGRADE MY PLAN?

If your business is growing, your mailspice account can grow with it.

You can easily change your monthly plan whenever you like. Plan downgrade changes are effective after the last day of your current billing cycle. Plan upgrade changes will be effective immediately within the current billing cycle.

If you upgrade, you will immediately receive an invoice for the price difference between your current plan and the new one. If you decide to downgrade, the new price will become effective after the current billing cycle ends.

HOW CAN I CANCEL MY SUBSCRIPTION?
You can cancel your mailspice subscription at any time, but at least one week prior to the end of the billing period. You will not be charged from the next billing period onward. Contact our support for more detailed instructions.
HOW CAN I CHANGE MY BILLING ADDRESS AND/OR CREDIT CARD INFORMATION?

You can change your billing address or credit card information at any time. To change the presently stored information, please follow these steps:

  1. Log in to mailspice.com with your credentials.
  2. Select your name at the top right and then click on Settings.
  3. Select Invoices in the left menu area.
  4. In the Billing Information section, select Change.
  5. Edit the current information by adding/replacing it with your new information in the appropriate fields.
  6. Select Update Account to confirm your changes.
WHEN WILL I BE BILLED?
Subsequent billing will occur monthly from that initital start date.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Presently, we only accept payments via credit cards. We accept VISA, MASTERCARD and AMEX (American Express). As a credit card processor, we use Stripe.

WHAT HAPPENS WHEN MY SUBSCRIPTION EXPIRES?
Your subscription only expires if you canceled your subscription. After the billing plan cycle has ended, you will still be able to login to renew your subscription. However, after a short grace period all your collected and account data will be permanently deleted.
WHAT HAPPENS WHEN I REACH A RATE/DATA LIMIT?
Depending on the limit, your functionality will be limited. Running campaigns will, however, continue to track. The best way to avoid any kind of interruption of service or functionality is to perform a plan upgrade. Upgrades will have an immediate effect. If you are still unsure of the implications of a rate/data limit, please consult our support to assist you.
HOW SECURE IS MY PAYMENT INFO?

Anyone involved with the processing, transmission, or storage of credit card data must comply with the Payment Card Industry Data Security Standards (PCI DSS). We use Stripe as our payment service provider. We are often asked why we use Stripe as a payment solution. Stripe offers a first rate API platform that is very well documented and easy to maintain. With Stripe, are can offer a fully PCI-compliant integration for credit card processing and taking care of the required security level by following these steps:

  • We serve all our pages, including the payment pages, securely using Transport Layer Security (TLS) so that they make use of HTTPS encryption.
  • All payment information is securely transmitted directly to Stripe’s servers without it passing through our servers at all.

To find out more details on how Stripe is taking care about security, please visit Stripe's security information page.

HOW ABOUT DATA PRIVACY COMPLIANCE?

We care about personal data and take data privacy very seriously. Therefore, we are providing you with all the tools and options necessary to be compliant with European data privacy laws. For a more detailed answer please take a closer look at our General Terms & Conditions, our Privacy Policy, and our Cookie Policy.

HOW DO YOU HANDLE VAT (VALUE ADDED TAX)?

We provide our services from Germany. We require your valid VAT identification number for the purpose of taxation as well as to be able to verify the business-to-business (“B2B”) nature of our relationship.

According to article 196 of the European VAT Directive 2006/112/EC our services for customers outside of Germany are exempt from German VAT, but may be subject to local reverse charge taxation in accordance with your local VAT law.

Our invoicing and VAT (“value added tax”) is therefore strictly handled according to EU law in the following way:

  • Customers from all EU countries must provide a valid VAT identification number, otherwise the order cannot be processed.
  • Customers from non-EU countries will not be charged VAT unless applicable otherwise.
  • Customers from Germany will be charged 19% VAT (MwSt.).

For further inquiry on how taxation is handled by mailspice, please visit the website of the European Commission at http://ec.europa.eu/taxation_customs/taxation/vat/index_en.htm.

DO YOU OFFER YOUR SERVICES TO NON-BUSINESS CUSTOMERS?

Currently, we offer our services strictly only to business customers in a business-to-business (“B2B”) relationship. For this purpose, customers from all EU countries will have to provide their valid VAT identification number. mailspice requires your valid VAT identification number for the purpose of taxation as well as to be able to verify the business-to-business (“B2B”) nature of our relationship.

If you are a business customer and you reside in the EU, but you do not own a valid VAT identification number, please contact our support team. We will gladly assist you.

Please also consider reading our General Terms & Conditions for more details, or contact our support team for further questions. Please don't hesitate to contact us.